- SELLING RESOURCES -
Showings
Interested buyers can request in-person or virtual visits to your home. To schedule an appointment, all buyers have had their finances and identification verified by YELLOW first.
JUMP TO
YELLOW SAYS...
ALL BUYERS HAVE BEEN VERIFIED
We understand that sellers may be hesitant to open their home to strangers. However, we've taken several steps to make it as safe as possible.
Verification Process: Before visiting (live or virtually) or bidding on your home, every buyer must submit their ID and proof of funds, such as a preapproval letter.
Digital Lockbox: If you use the digital key lockbox available on our website, we keep a record of who entered your home and at what time.
Background Checks: Every buyer undergoes a public records background check using a service called Forewarn, which checks criminal history and identifies financial red flags.
You can learn more about Forewarn here:
- SHOWING TYPES -
VIRTUAL SHOWINGS
Use the video function on your mobile device to walk through your home while a buyer watches on the other end.
Buyers can experience guided tours of your home using the video function on your phone. Yellow facilitates a video portal between you and the buyer, allowing communication during the tour. For privacy reasons, you won't see the buyer.
It is possible to opt out of this visit method if you prefer.
LIVE (IN-PERSON) SHOWINGS
You have several options for buyers visiting your home.
- WITH YOU PRESENT
Buyers can visit your home with you present, either by using the lockbox or with you personally handing over the key.
We recommend having buyers use the lockbox since it registers their visit. If any problems occur, we will have record of their visit.
- WITHOUT YOU PRESENT
Buyers can use the digital lockbox to retrieve the key, with their entry and identity recorded for security.
- BUYERS SCREENED -
FINANCING VERIFIED
YELLOW offers a unique feature where only qualified buyers are able to visit your property.
All buyers must be preapproved for a mortgage or have other funding methods verified before making an offer or requesting a showing. That way you can feel comfortable knowing only serious buyers will visit your property. Sellers will set the threshold a buyer must meet.
For example, say you list your home for sale at $300,000. You can specify that you only want buyers preapproved for $270,000 or more to visit your home.
IDENTITY VERIFIED
To be able to visit any property, all buyers are required to submit proof of identification which we verify.
BACKGROUND CHECKED
Every buyer undergoes a public records background check using the Forewarn service to check criminal history and identify financial red flags.
You can learn more about Forewarn here:
- ONLINE SCHEDULER & KEY LOCKBOX -
ONLINE SCHEDULER
Your account includes an online scheduler to easily manage appointments.
DIGITAL KEY LOCKBOX
We strongly recommend using a digital key lockbox for easy showings.
YELLOW offers this service at a reasonable price. This lockbox can be returned for a refund.
The lockbox opens for visitors who enter a unique, one-time secret code that is only valid for a short window. This is important for security reasons since we will know exactly who was present and when they were there. Once the visit is over, the key will be returned to the lockbox.
More info on your lockbox can be found here: CODEBOX
Visit the YELLOW store to purchase:
- THE SHOWING -
KEEP THE HOME LOOKING "STAGED"
The most important thing a seller can do is keep the home looking “staged.”
This can be difficult in everyday life. However, a clean, staged home will boost your sale price!
TIP FOR KIDS
Sellers with kids may find it helpful to invest in small storage containers that can easily be stored away. You can quickly store the kid’s toys and put them out of sight for a short-term fix.
WHAT TO DO DURING A VISIT
Leave!
Leave the home during showings to provide buyers with privacy and allow them to envision themselves in the space. Even when buyers visit with an agent, they prefer privacy to explore freely.
Leaving doesn't mean you have to completely leave - you can escape to the backyard or to a neighbor's house, where you can be nearby but not physically present.
ADDITIONAL RESOURCES
PROVIDE HOME INFO
It's helpful to print out a factsheet on your home and leave it by the entry, inviting buyers to take one. YELLOW provides a condensed factsheet printout on your listing page, but you can make your own, as well.
YELLOW SAYS...
Place a factsheet next to a plate of cookies or bowl of candy to make your home feel welcoming. Buyers who are snacking will not be as eager to leave and will notice more of your home.
Some sellers even make notecards for individual rooms, pointing out some of the highlights.
FEEDBACK
Request feedback from buyers after showings to gain valuable insights. Provide note cards with simple questions about likes, dislikes, and pricing, and encourage buyers to leave feedback.
ASKING FOR FEEDBACK
One way to get useful feedback from buyers is to create small note cards, printed with three simple questions:
ADDITIONAL TIPS
PROTECT YOUR BELONGINGS
Think safe - remove or lock up any valuables. Assume the worst and that a person will be nosy and rifle through your belongings.
Store or hide:If you like, you can even lock personal items in a closet if it has a key. Leave a note like "Locked, personal items", otherwise, a buyer may wonder why a door is locked and if the seller is trying to hide a flaw with the home.
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